The king room felt spacious and clean, with updated fixtures and a comfortable bed. However, a confrontation with the front desk staff was disappointing, leading to an unexpected ban for a minor issue. The staff seemed overwhelmed, which contributed to a chaotic experience during check-out. Despite this, the property shows promise under new ownership, with efforts to improve the overall condition.

My stay at Apm Inn & Suites exceeded my expectations. The king room was spacious, featuring a comfy bed and a flat-panel TV. The friendly staff were efficient during check-in and provided excellent service throughout my stay. I appreciated the on-site security and the availability of a fitness center, which contributed to a sense of safety and convenience during my business trip.

Some amenities could use improvement.

Surprising Comfort Despite Challenges

The bed was surprisingly large and comfortable, allowing for a good night's sleep. The location was convenient for our travel needs and the staff tried their best to assist amidst the chaos.

The room had a notable odor, and there were cleanliness issues like leftover debris and potentially unsettling elements in the bathroom. the overall upkeep left much to be desired.

apm inn & suites has very spacious rooms. i loved my king room with a nice bed and flat panel tv. the staff were generally friendly, and the housekeeping did a great job. plus, i appreciated that there was security on site, which made me feel safe during my stay. guests can also burn a few calories in the fitness center.

recommend

During my stay at Apm Inn & Suites, Jacksonville, I appreciated the spacious room with comfortable furnishings. The friendly and attentive staff made check-in easy, ensuring a pleasant experience from the moment I arrived.

Improve accessibility features for seniors throughout the hotel.

The location of Apm Inn & Suites is convenient, making it easy to reach various attractions. The staff at the front desk was friendly and attempted to assist with issues. The room had a decent size with a comfy bed, which helped after a long day of traveling. However, there were several cleanliness problems. The rugs were dirty, and I found hair in the bathroom. Maintenance seemed lacking. the bathroom fixtures were loose, and there was a noticeable leak from the AC during rain. The amenities promised weren't delivered. I requested a microwave and fridge that never arrived. This place has potential with its accessible location and friendly staff but needs urgent cleanliness and maintenance attention.

my stay at this hotel exceeded my expectations for the budget price. the room was surprisingly spacious and well-kept, feeling like a hidden gem compared to my previous stay in jacksonville. the security presence gave me peace of mind and added a layer of comfort to my experience.

the air conditioning didn’t work well.

great access to parks and landmarks for weekend exploration

The friendly staff made my stay enjoyable, and I loved being just under 5 km from Boone Park and the Riverside/Avondale Historic District, both perfect spots for a weekend stroll or a picnic, adding so much charm to my experience. perfect for fellow solo travelers wanting to explore the city by foot.

The stay was mixed. The suite itself was spacious and accommodating for our family, which was a plus. However, the cleanliness of the room fell short, and we faced issues with missing amenities like a microwave and fridge, making our stay less enjoyable.

Free wifi and nice bar. Needs better cleaning. room had a musty odor.

a truly welcoming hotel with amazing staff and a fun bar atmosphere for a budget-friendly stay

Clean, friendly staff, comfortable rooms.

The rooms were clean and the staff was super friendly. The place had a nice vibe and served good food. Plenty of options to relax and have fun, like a nice pool to hang out!

One downside was that the room did have a bit of a smoke smell when we checked in which was a little off-putting. It wasn’t terrible, but it could be better.

The hotel offers a sizable pool area, providing a decent space to relax after a long day. Conveniently located near local attractions, it makes for easy access to explore nearby sites.

A notable downside includes serious cleanliness issues, with reports of mold and bugs in the rooms. The overall maintenance seemed neglected. guests noted malfunctioning amenities like broken fixtures and incomplete housekeeping. Additionally, there was a concerning amount of questionable activity in the vicinity, creating a less than comfortable atmosphere.